Delivery and Returns

All Freddy Bears will be shipped via parcel post within 24 hours of orders being placed. Shipping costs are calculated based on delivery address.

Each order will come with a tracking number.

For information on returns or enquiries about orders, please call 1800 795 679. Our phone line is open 9am – 5pm AEST, Monday to Friday. Alternatively, email  operations@pfs.com.au